Excellent products and excellent customer care. I have purchased several different items for myself and as gifts for others. I have been a customer since 2018. The quality of the products and the customer service have remained consistently stellar. Raj, US.
Date of experience: February 01, 2023
I had problems with VAT and clearance and sent the shawl back. But Spencers did their utmost best to solve the problem and gave me a full refund, so despite some disturbance 5 stars! Ellen, Netherland.
Date of experience: September 29, 2021
Have several that have purchased in the past and have never been disappointed. Michael Arrington, US.
the quality, look and feel of these shawls are wonderful! Tara Brach, US
Date of experience: April 15, 2020
I've been a customer for almost 20 years, and always come back to Spencer's to purchase for myself or get presents. They offer a quality product at a price I can actually afford. I'm glad I found Spencer's years ago. Eileen OBrien, US.
Date of experience: February 21, 2020
Arrived quickly, great quality, Cally, US.
Date of experience: January 02, 2019
great price and unsurpassed quality, have purchased from them for several years, never a problem. Michael Arrington, US.
Date of experience: November 24, 2018
I love the pashmina but wrong color. The order and delivery process was smooth I ordered black and it's navy blue and I have already taken it on a trip and used it so can't return it. But I still will use it. Virginia Tate, US
Date of experience: November 24, 2018
We have purchased several shawls. All of them have been wonderful. The last two were for my mom (she's 91) and she just loves them. The colors were just what she wanted and they are so soft and warm. I have recently recommended your shawls to two different ladies who were planning to travel internationally. Your shawls are fabulous and I use mine almost daily. Marilyn Call, US.
Date of experience: October 06, 2018
Love their products! Will order again! Kim Roberson, US.
Date of experience: October 04, 2017
Maryane Semenyuk, IL
Hello! Thank you very much for delivering my order so quickly. I received all 5 items yesterday and embroidery looks very good. Thank you! Maryane.
Enrique de diago, Spain
My name is Henry of Diago, have placed orders before and always been satisfied. Thanks once again.
Dr Connie L Kaplan, PsyD, NY
Please be advised-I received my order over a week ago and am enjoying it.
Lyn Cameron, New Zealand
Thank you for the prompt delivery of my second order which has just arrived in the mail this morning. And thank you for changing the color for me. The navy blue is just the right shade. Thank you so much. I will tell my friends what good service I have received from you. Kind regards
VICTORIA FOX, Australia
Thank you so much for the pashmina - it is perfect! Thank you again I will be back for more.
Jennifer Ketter, PA
I received the scarves today. They are beautiful and are much better quality than others I have bought in the past. I loved how they were wrapped with a bow!
Maria Rowcliffe, CA
You guys have an amazing service. I ordered the special dye shawl on a Saturday and it was delivered on Wednesday. And its the perfect color compared to the photo I sent you. Awesome!
Melissa Schafer, WV
Thanks for the continued communication and the prompt replacement of the incorrect pashmina. We loved all the pashminas we ordered and look forward to buying from you again in the future!
Constance Mackay-Carr, Canada
My pashmina has arrived. It is lovely. Thank you for your excellent service.
Carol Steinberg, Canada
I received the lovely pashmina and will soon order another one in the same color for myself.
Paula McGraime, CT
I really like the pashmina. It is a very good match for my dress. Thank you for your help in this matter.
Elizabeth Whipple, NY
I wanted to let you know that the seven pashmina/silk wraps that I ordered recently arrived and they are quite lovely. Thank you for providing such a high quality product and good customer service.
Tanya Caucci, Canada
I would just like to notify you that I have received the 3 pashminas. The color is perfect.
Andrea F Kohut, IN
I have decided to keep both pashminas. Your products are lovely and I made a gift of the one I did not want. I will certainly do business with you in the future and have written a glowing recommendation for you. Thank you so much for your kindness.
Blattmann Bea, Switzerland
I received your beautiful shawl and the swatches I like the Quality thanks a lot. Now I will check your web page and order more.
Belmayr Knopki Nery, Brazil
My order was delivered this afternoon. Everything is alright with the jacquard pashmina; pattern, color and other details. Thank you very much.
Mary Tsifrin, CA
Thank you, I got my Pashmina and I am very happy.
Julie Worthen, CT
Thank you very much for your excellent service. I will recommend your pashminas to my friends. Happy new year!
Wojciech Kaluzny, Poland
Love your professional approach to client! Very good notifications and fast shipping. Keep up the good work!
Gert Keunen, Belgium
I received the ring pashmina shawl today, and the color is really PERFECT matching the color swatch! Thank you very much for the good work and the service!!
Marianne Willink, Australia
Thank you so much for the lovely pure pashmina shawl. It arrived today and the color perfectly matches the swatch sent by me!
Susan Tang, Hong Kong
I received the two Ring Pashmina and one Aristocrat Shamina Stoles). Thank You.
Gil McWilliam-Lumsdon, New York, USA
Just to let you know that the Pashmina Travel Blanket arrived yesterday and it looks great!
Wootichai Jokthong, Thailand
I have received the Ring Pashmina Stole. Thank You.
Susan Weiss, FL
Thank You. I received the beaded pashmina stole.
Mary Ellen O'Rourke, FL
My sister ordered two "Cashmere Pashminas" several months ago for herself and the bride. She was quite pleased with the shawls she received. Therefore, I felt that I could order one with confidence.I appreciate your service. I was very impressed with your customer service. I was promptly informed of the processing of my order. I also received my order faster than expected.
Lisa Holden, Netherlands
I received my order today and wanted to thank you for such prompt service. Your pashminas are perfect as gifts. I’d love to have one in every color!
Holly W Ziemer, IN
I received the six pashminas today. They are lovely! May you be well and at peace.
Alison Falconer, Australia
I really appreciate you arranging the faster delivery time. Thank you also for the padded packaging. It is reassuring to know that the pashminas have some protection whilst being shipped. The color is a very good match to the swatch - thank you! It is much appreciated.
Mary Sue Perreault, FL
The 6 pashminas arrived today and they are beautiful. The colors match the bridesmaids dresses perfectly. Thanks you so much!
Dee Murphy, MA
Thank you for the pashminas. This is to pay for the remainder I owe on the custom color you did for me. They came out perfect by the way and shipped very quickly. Thank you very much!
Megan Green, PA
I just got my order today (aristocrat shamina), and it's just lovely. I am planning to order 2 more for the bridesmaids in my wedding.
Ania Soliman, NY
hello--i received the shawl and its beautiful!
Kira Herzog, Germany
I have received the pashmina. Thanks a lot. Hope you had a Happy Christmas.
Stephanie L Fitt, UK
Thanks. My pashmina has arrived..perfect color xx.
Christina Batchelor, GA
This order has been received. Thank you!
Jane Caldwell, CT
Scarf has arrived. Thank you.
Kathleen Posey, NC
You have redeemed yourself and your customer service with me and that I appreciate very much.....You are after all a good company to work with and I give to you all glowing reviews for your handling a disgruntled customer.....Responsible business practices seems to be lacking all over the world a great deal these days, and I am glad to see that there are ones who do care.....Though I cannot see you, I know you are at least 10 feet tall, at least to me. A very happy Kathleen.
Shannon Smith, IN
I wanted to thank you for keeping me up to date on this shipment. We received the order today. They are beautiful.
Sabine Gheczy, Germany
It`s incredible. I have got the pashmina stole today! Thank you very much, for the extreme quick shipping. The pashmina also is in a very good quality, so you can be sure, the next one that i need, I will order at your company again. With kind regards, from Germany.
Deborah Gutcheus, SC
My pashmina arrived today and the color is perfect! Thank you so much for your efforts with this order.
Shana Magidovitch, IL
Received my order today. It's beautiful and thank you.
Allison Geisler, ID
Thank you! I received my pashmina today - looks great - thanks!
Bernadette Parong, CA
This is to inform you that I was able to pick up the package today. The pashminas are in good condition. Thank you.
Katie Hansen-Bonnin, France
This was my second order with you in the past month. My first order was shipped to the US. The order arrived today! Thank you once again for such beautiful pashminas! They are perfect-the color, the embroidery and the details. They will make very nice gifts for my sisters-in-law. Until next time, I wish you all the best. Have a nice week.
Paula Yonke, CA
I love my pashmina. It is perfect! Many thanks for all you did to Make it perfect. I will tell my friends.
Katie Hansen, MA
I appreciate the way you review and check each order. I am very happy with the quality, prices and service. Thank you for your kind message and wishes for our marriage. We sincerely appreciate the generous offer of embroidering the 4th name free of charge. It has been a pleasure to work with your company, and after my positive experiences, I have already recommended your company to as many friends and family as possible. Like I said before, this won't be my last order with you. I'm sure my orders are small in comparison to the companies that place orders for hundreds of pashminas, but the quality of service you offer to even the little guy (small orders like myself) is appreciated in many ways, especially these days. I wish you much success and health for your team.
VICTORIA FOX, Australia
I received my pashminas and I really like the black.
Debora Moss, AZ
Sorry I am eighty so this (parents' day discount offer) would not apply to me. Used your scarf in Hawaii, though. Very nice.
Nancy Stieber, MA
My pashminas arrived today, each one of them lovely and in exactly the colors I requested.
Marianne Willink, Australia
Thank you very much for the lovely pashmina. The color is perfect.
Linda Cantor, NY
I received the shawl and thank you for the easy process of the order. The color of the beads came out very well matching the shawl.
Margot Quinn, AZ
Hello! My second order arrived this afternoon...and I LOVE the color Green!
Laura Vance, GA
Thank you for all your help-my bridesmaids loved the pashminas and they were the perfect color!
L. Beth Bonifant, MD
My pashmina has arrived. It is beautiful. I thank you.
Faye Cornett, CA
You are so kind. Thank you for everything. You have so many beautiful Pashminas! I have a hard choice. Many Blessings.
Heidi Davis Ticker, IN
I received the item yesterday. Thank you.
Grigori Ticker, NC
I picked it up already. Thank you very much.
Merritt J Olsen, TX
The order has arrived. Thank you for your communication.
Therese Hanley, Australia
Thank you for beautiful pashmina delivered today. I will happily purchase from you in the future and recommend to friends.
Margot R Quinn, AZ
HI! THANK YOU!.....My two Pashmina shawls arrived and I am very, very happy!....They are LOVELY! I am thinking of ordering another this week and will let you know. I must compliment you on your "service department"....as you are very caring! Thank you again!.
Karen S, PA
I received the pashmina today. It is very beautiful. Your customer service is wonderful. It was a pleasure doing business with your company.
C.F.M. van de Ven, Netherlands
Of course i would like to say that the color is exactly right, comparing the internet layout. Even so is the quality of the pashmina very nice.
Jamie Dorsey, IL
I must say your customer service is only equaled by the excellent quality of your website and the pashminas.
Mary Beth Kedzior, CA
My shopping experience with your company has been kind and helpful. Thank you for sending me an aristocrat stole which is very soft. I will be buying more in the future for gifts and will recommend the website.
Chen Jung Hui, Taiwan
I received my parcel yesterday, Thanks for all your help.
Iris Omalley, NY
I think your website is great and I have been recommending you to friends and even strangers for years. I wish you a happy and healthy New Year.
Jennifer Green, MA
I have received my order. The 4 Pashminas sent are lovely and the color I was looking for.
William H. Branner, FL
Beautiful pashmina received this morning. Best wishes for you and your business in the coming year.
Katie Straughn, TX
I absolutely love your product and think it's so great that it's so family oriented!
Marilyn Call, UT
The pashminas shawls arrived today. They are so beautiful, and the colors are perfect. Thank you so much, yet once again!
Mary Christensen, IL
Pashminas are excellent. Will buy again.
Ed Hubler, TX
Great web site-very easy to use. Lovely pashminas. Good customer service.
Talley Sue Hohlfeld, NY
Good, the shawl is lovely, and it arrived as planned. I'd dropped them a note about something on their web site, and they replied pretty quickly, so it was nice to know that they monitor their e-mails as well.
Kim del Carmen, MD
Thanks for allowing me to take advantage of your special discounted prices-I even bought one for myself! Aloha.
Jennifer Paluska, VA
Excellent. I love your service and professionalism. I would highly recommend.
Stephanie Lambert, CA
I had a good experience with your company.
Janice Cowell, FL
Excellent. The attention and courtesy afforded me were exceptional. Spencer's kept me apprised of the status of my order and immediately responded to all inquiries.
James Daily, TX
Shawl was excellent quality. Service, too, was excellent
Callie Wheeler, AL
I love all the Pashminas that I have been given from your company and absolutely use one every day of my life. Here in Alabama the weather is warm but not all rooms are and the pashminas are delightful.. then when winter hits they are sublime.. and NO ONE makes them as lovely or as fine as you do. Thank you for the lovely product.
Martin Lee, Singapore
Your cashmere shamina shawl is a class of its own; so soft, light and warm. Its looks are simply superb.
Lesliejohn Thompson Roche, MA
I will keep all four of the shawls. Once again the shawls are very elegant.
Jan Johnson, MN
I received the pashminas you sent and they are lovely. The black is elegant and the lightest one is a good match for the bride's gown.
Liao Tsui Wei, Taiwan
Your scarves are beautiful. Thank you.
Bella L. Mariano, IL
This time, too, I received the Marine Green wrap in time and the color worked perfectly. Thank you so much for all your help and excellent customer service. I will place future orders with you and recommend you as well to friends and family.
Jocelyn Heyneker, CA
I just received my two pashminas from this order and they seem like beautiful quality.
Ms Aminah Baharum, Malaysia
The shawls arrived today. They are so beautiful, and the colors are perfect. Thank you so much!
Nina Chernik, NY
Hi- I received the pashminas, thank you!
Marion Veldhuis, Holland
Your pashmina throw blankets are light and pretty warm. Thanks.
Dawn M Faulkner, CO
I have received the package - Thank you! I love them!!!
Marilyn Call, UT
Thank you for a very nice product. We live where it is very cold in the winter and the shawls are much appreciated. We have recommended your shawls to several of our friends. We appreciate the high quality and your wonderful customer service.
Lisa Holden, Holland
They are very nice. I am very pleased with the quality and the colors.
Eileen Jones, NY
Thanks so much - it's perfect. I will recommend you to my friends.
G D Smith, UK
Confirming, the Pashmina was delivered yesterday and well received by my wife for whom it was a birthday gift.
Joanna Szyca, Poland
I got it yesterday. It is beautiful. Thank You!
Joanne Noel, WA
Thank you for your email. It did arrive and it is beautiful. I appreciate your follow up.
Alyssa Mulvehill, VA
I received my pashminas in the mail- thank you! They look great.
Guidetti Fiorella, Italy
I love your pashminas.
Gail Hogeland, PA
Thank You for all you did to make my sister's Birthday special by getting the replacement to me on time. It was greatly appreciated. And, Yes! I will order from you again.
Bamidele Ademola-Olateju, Nigeria
I was very glad you could ship to Nigeria. I got them without any fuss. They were very good - I love them. I will buy again. Thank you.
Ernestine Flood, SC
The pashmina arrived this morning and the color is glorious!
Nemesio Cebrion, Spain
I did not know that pashmina shawls are that good and beautiful.
Bella L. Mariano, NV
Thanks and more power to you!
Katherine Vorlet, VA
Your pashminas are just gorgeous and now in the winter time I practically wear them all the time.
Deborah Price, UK
I contacted the courier service and the order has now been delivered to me. Thank you.
Meri Sheehan, IL
Although there is a slight difference in the color shade, the pashmina shawl is too good to return.
Hillary Hrutkay, MA
Hello, thank you very much for all of your help. I picked up my pashmina, and it is beautiful!
Mrs A Birch, UK
It was a pleasure doing business with you and I hope to do business with you in future.
TR Thompson, CA