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Refund Policy-Spencer's Pashmina (Since 2001)

Return & Refund Policy

Notification and Instructions

Write to Us: Within 30 days of receipt of pashmina(s).

Instructions from Us: Within 3 days of receipt of information from you.

Return Shipping

Please ship the pashmina back for refund or exchange within 30 days of receipt of your order. The pashmina should be folded appropriately as per the original folds and packed in the packing bag received by you.

Refund 

Listed Colors: 100%.

Custom Colors: 65%.

Express Delivery Charges: Non-refundable.

Used/Damaged: Partial refund will be given on case to case basis.

Credit of Refund: Within one week of receipt back of the pashmina(s) by us.

Exchange

Frequency: Once only.