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Refund Policy-Spencer's Pashmina (Since 2001)

Return & Refund Policy

Notification and Instructions

Write to Us: Within 30 days of receipt of pashmina(s).

Instructions from Us: Within 3 days of receipt of information from you.

Return Shipping

Please ship the pashmina back for refund or exchange within 30 days of receipt of your order. The pashmina should be folded appropriately as per the original folds and packed in the packing bag received by you.

Refund 

Unused: 100%

Used/Damaged (by the customer): Partial refund will be given on case to case basis.

Return Shipping Charges: These will be borne by us. The return shipping label will be sent by us. In countries where return shipping label are not available, the customers will be refunded the return shipping charges via our website.

Credit of Refund: Within two days of receipt back of the pashmina(s) by us.

Exchange

Frequency: Once only.