Return/Exchange of Pashmina
Return of Pashmina
We offer 100% money back guarantee within 30 days of your purchase. Please write to us for return/exchange instructions and we will send you the same.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging. Refund will not be given if the returned pashmina is found to be in used condition. Partial refund will be credited on case to case basis if any item is not received back in its original condition or is damaged. In case of custom dye orders, the refund will be 75%. If you had your name, logo or monogram embroidered on the pashmina, the refund will be 65%.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned pashmina. The refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a week.
If you don't receive the refund withing one week, please contact us.
If you want your pashmina in a different color or a different category, you are welcome to exchange it. Please contact us and we will send you the instructions for return/exchange.
Return Shipping Cost
You will be responsible for paying return shipping costs for returning your item for refund/exchange.